Wednesday, October 7, 2009

Smart Telecom canopy Wi-Fi antenna - bringing down the suffering


After four years, I have finally found time to bring down my Smart Telecom canopy Wi-Fi antenna and my experience of using Smart's internet service is just frustrating. Two years of internet connection suffering!

With zero competition at that time in the Wi-Fi market, you will just try to be contented with their poor internet service (They used to called the service as Smart Wi-Fi now aka Smart Bro). Today, even though the competition in Wi-Fi connectivity is high, according to my friends and other subscribers their internet connection and customer service are still undesirable.
If you will ask, how bad is their internet Wi-Fi signal?

In my case, their Wi-Fi canopy antenna is installed in a 24ft. pole (adding another pole to get a signal) and it is standing in the roof top of a three-storey house. the internet speed is less than 70kps or sometimes none.

One of their technicians shows that there are many users using one base station.
Now, I'm using PLDT DSL. Even though PLDT and Smart are sister company, PLDT internet service is VERY MUCH better and reliable than other rival company.

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